Yarmouth Boat Yard Hires Chrissy Walls to Serve as Parts Manager

Yarmouth Boat Yard is pleased to announce that Chrissy Walls has been hired as Parts Manager.  Chrissy will be responsible for the day-to-day operation of the Parts Department. A native of North Yarmouth and current resident of Yarmouth, Chrissy gained much of her mechanical knowledge through her employment for a supplier of industrial mechanical parts.



Chrissy Walls, Parts Manager, Yarmouth Boat Yard



“I really enjoy the hands-on detective work that is often involved in finding the right part for our customers,” said Chrissy. “There are a lot of great training programs with companies like Yamaha Marine and I also get a chance to travel to seminars in order to stay informed about the latest technologies.”

The Parts and Service Department at Yarmouth Boat Yard maintains over $500,000 of inventory and is an Original Equipment Manufacturer (OEM) for Honda, Yamaha, Suzuki, Mercury, Envirude, Raymarine and Garmin.

“We are thrilled to have Chrissy on-board. Her business management education and background working with industrial parts has helped her hit the ground running,” said Steve Arnold, owner of Yarmouth Boat Yard.

In her spare time Chrissy enjoys boating in Casco Bay, bowling, and spending time with her daughter and husband.

Yarmouth Boat Yard Staff Profile: Justin Lester, Certified Technician

Justin Lester has been with the Yarmouth Boat Yard for four years as a certified service technician. A native of Maine, Justin's talents working with boats and electronics has led him around the world. Prior to joining YBY Justin served as a technician aboard private luxury charters throughout the Northeast U.S., Bahamas and Caribbean.

"I enjoy the variety and day to day challenge at the boat yard," said Justin. "It's rewarding to hear the feedback from our customers about their boating trips and experiences and know that I've contributed to their safety and good time through my electric and electronics work."

 

Justin is certified in Raymarine and Garmin electronics and has completed numerous training programs including the Marine Systems Program and the Wooden Boat Building at The Landing School, a cutting-edge marine education and training institution in Arundel, Maine. In his free time Justin enjoys spending time with his wife, mountain biking and hiking the trails around Maine with his two Jack Russell Terriers.

Yarmouth Boat Yard Achieves Marine Industry Certification Again

Yarmouth Boat Yard has once again attained the Marine Industry Certification. The stringent certification process requires dealers to demonstrate best practice standards regarding customer satisfaction, employee development and training and maintaining and improving all departments.

“We are thrilled to receive the Marine Industry Certification again. While the certification process is exhaustive it really requires a top down review of our processes and we always emerge stronger by implementing positive changes,” said Steve Arnold, owner and president of Yarmouth Boat Yard.

The program provides dealers with a set of criteria designed to create continuous improvement across all departments and, in turn, develop processes for meeting and exceeding customer expectations.

The criteria and business best practices address the quality of dealer sales, service, parts, follow-up, facilities, as well as employee and customer satisfaction. Criteria compliance must be verified by an independent program consultant, and dealers are reevaluated every year to ensure they continue to meet the Certification requirements.



Yarmouth Boat Yard is conveniently located near I-295 and minutes from the islands of Casco Bay



For more information about the new and pre-owned boats visit www.yarmouthboatyard.com. Yarmouth Boat Yard offers our clients a turn-key experience from new and used boat sales, storage, parts and service, showers and bathrooms and easy access to Casco Bay from one of our 150 boat slips.

Photo credit: Gary Pennington

2011 Boat & Home Show in Rockland to Feature Yarmouth Boat Yard, Eastern and Pursuit Boats

Yarmouth Boat Yard is proud to be an exhibitor at the Maine Boats, Homes and Harbors upcoming 2011 Boat and Home Show. The event is being held August 12-14 at Harbor Park on the banks of Rockland Harbor.

The 9th annual show features the best of Maine living with a focus on all things boats and home. View works by Maine’s finest artists, craftsman, designers, jewelers, furniture makers and marine related vendors, among others. There will be over 70 boats in the water and 150 land exhibitors. Live music, fine food, and the annual Boat Yard Dog Trials are other attractions not to be missed.

Steve Arnold and the crew from Yarmouth Boat Yard will be on-hand to display and discuss their featured boats including the Eastern 20’ Center Console, Eastern 22’ Center Console and Pursuit 20' Center Console.

The Eastern 20' Center Console will be on display Aug. 12-14 courtesy of Yarmouth Boat Show at the Boat and Home Show in Rockland

The Eastern 20’ Center Console features rugged all composite construction that lives up to Eastern Boats’ reputation for good looks, dependability and performance. Designed to handle rough seas while requiring low horsepower, Eastern’s 22’ Center Console has achieved widespread popularity.

Another exciting new boat availalbe through Yarmouth Boat Yard is the 2012 Pursuit 23’ Dual Console. Pursuit’s latest 23’ DC features include hydraulic steering with tilt helm, fresh water cockpit shower at transom door, 15 gallon live bait well behind helm street and dive platform with boarding ladder. The Pursuit Protection Plan includes 5-year hull/deck structural warranty; 5-year blister-free warranty and a 2-year limited warranty.



Yarmouth Boat Yard Staff Profile: Steve Arnold, Owner

Steve Arnold left his hectic lifestyle in New York and moved to Maine ten years ago seeking a richer quality of life for his family. Providing his kids with the opportunity to connect with nature and experience the many virtues of the great state of Maine was his primary goal.



Steve Arnold Acquired the Yarmouth Boat Yard in 2004



Steve purchased the Yarmouth Boat Yard in 2004 and immediately set out to enhance and strengthen the already successful marina with a goal of a providing turn-key boating experience for his boating customers. A new $400,000 dock system, an enhanced parts and service department, new 24/7 customer restrooms and showers are a few of the immediate improvements.

"It has been a great journey taking Yarmouth Boat Yard to a new level," said Steve Arnold. "My goal from the beginning was to raise the level of service, sales and customer satisfaction at YBY. We have come a long way from the early days but we have a long way to go. I owe my success to a great team that we have assembled here."

Please stop by the Yard and say hello or join Steve at the next Open House and BBQ, which is taking place Saturday, July 23rd.

Yarmouth Boat Yard offers clients a turn-key boating experience offering new and used boat sales, storage, parts and service, showers/bathrooms and easy access to Casco Bay from one of our 150 boat slips. www.yarmouthboatyard.com.

Eastern Announces Limited Edition Boat Packages

 

 

Eastern Boats is announcing a special new special boat package that includes their 2012 18’ Limited Edition Center Console, Mercury 50 hp motor and roller trailer for $23,995. These boats are in stock and ready for delivery from the Yarmouth Boat Yard. Visit http://www.yarmouthboatyard.com/ for complete details.

 

Eastern Boat’s classic Downeast-style, rugged dependability and fuel efficient performance make it the manufacturer of choice for boaters across New England. Each quality boat is built by hand in their manufacturing plant in Milton, NH. The boats range in size from the 18’ Center Console to the 35’ Lobsteryacht and are perfect for all types of boating. Stop by our showroom at 72 Lafayette in Yarmouth to see our inventory first hand or to arrange for a sea trial.

Yarmouth Boat Yard offers clients a turn-key boating experience offering new and used boat sales, storage, parts and service, showers/bathrooms and easy access to Casco Bay from one of our 150 boat slips. www.yarmouthboatyard.com

Pursuit Announces C 200 Boat Packages

The Pursuit C 200 boat packages are in stock now at Yarmouth Boat Yard

Boater’s seeking Pursuit’s legendary performance and style at a lower price are now in luck with the introduction of the Pursuit C 200 boat package. This turn-key special package includes the saltwater ready C 200 featuring special fishing and cruising details, Yamaha F150 motor and trailer for $48,000. This special offer is in stock now and ready for delivery. Click here for the complete specifications.