Thursday, November 17, 2011

Yarmouth Boat Yard Staff Profile: Karen White, Service Manager

Karen has served as the Service Manager at Yarmouth Boat Yard for the last four years. In this capacity Karen is responsible for scheduling all of the service work, prioritizing jobs and making sure the work meets the customers' expectations.

"Customer service is our number one priority at the Parts & Service Department," said Karen. "It is important that we know our customers, their boats and boating needs. Our goal is to make their boating experience hassle-free and fun."

Karen White is the Service Manager at Yarmouth Boat Yard

Karen attends regular continuing education service management opportunities with Yamaha and Honda Marine, among others. This fall she will be attending the Pursuit Boats Annual Service Seminar known as "Pursuit Tech." In her free time Karen enjoys spending time with her husband and two children at the family camp and working outdoors.